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Terms & Conditions

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Terms & Conditions

Welcome to Pky MyTrips Website

Pky MyTrips encompasses its mobile, desktop, and mobile app or any other feature on Pky MyTrips (referred to as 'Website'). Our Website is designed to be user-friendly, informative, and secure for your use. It provides travel information and offers travel services, allowing users to book travel or make transactions with travel suppliers featured on our Website. Pky MyTrips is specifically created for personal use and not for commercial purposes. When we use terms such as we, us, our, or 'Pky MyTrips', they all refer to Pky MyTrips. The words "you" or "your" pertain to the Pky MyTrips user.

We provide you with the Website on the condition that you agree to it without making any changes to the terms, conditions, and notices outlined below. This is commonly referred to as the 'Terms' or 'Agreement'. According to the Agreement, we have outlined the terms and conditions for the services offered on our Website, including your obligations as a Pky MyTrips user and the restrictions on our and our suppliers' liability. The services available on Pky MyTrips are provided by a variety of suppliers. We designate our external suppliers as 'Travel Service Providers'. You should carefully review our Terms & Conditions as they contain all the information about your bookings. You should also review the Pky MyTrips Privacy Policy to understand how our Website is used and how it relates to the Agreement.

By using our Website to make a reservation for a travel service or product, or by contacting our call center representatives, you are accepting the terms of this Agreement. You are subject to all the terms and conditions mentioned, and if you disagree with them, please refrain from using our Website. Pky MyTrips reserves the right to change the Agreement and update the terms at any time. Therefore, it is recommended that you routinely monitor this page while making a reservation or whenever you browse the Website. The updated Terms will take effect on the day they are posted. Our Website is aimed at residents of the USA, and the terms of this Agreement pertain to those residing in the specified regions. According to this Agreement, we use your IP address to determine if you are situated within this specific region.

By agreeing to these terms, you also consent to mandatory arbitration and waive the right to participate in a class action lawsuit.

Utilization of the Pky MyTrips Website

There are specific requirements that must be met in order to use our website or make a reservation through our travel agents. It is essential that you ensure the following:

  • You are at least 18 years old.
  • You are legally authorized to enter into a contract with us.
  • You will use Pky MyTrips in accordance with the terms stated in this Agreement.
  • You can make genuine reservations for yourself or on behalf of someone else, with their legal permission.
  • When representing someone else, you must ensure they understand the terms of this Agreement.
  • The information you provide is current, accurate, and correct.

By registering on Pky MyTrips, you can protect your account with the help of our agents, who will oversee its use to ensure it is only used by you for its intended purpose.

Pky MyTrips reserves the right to refuse access to our website or services to any individual for reasons that we deem valid. This includes various breaches of the terms outlined in this Agreement.

Please Read these booking conditions carefully.

They set out the Terms and conditions of the agreement between you and Travelopedia Ltd. BusinessFlightOffice.co.uk is a trading name of Travelopedia Ltd whose office is at 2nd Floor, 7 Mackenzie Street, Slough – SL1 1XQ

Your use of this website is expressly conditioned on your acceptance of the following terms and conditions. If you do not agree with any part of the following terms and conditions, you must not use this site. Please read this carefully before you book.

Resolving disagreements

By agreeing to this Agreement, you give permission for Pky MyTrips to handle any disputes or claims that may arise during interactions with our customer service team. You may encounter a dispute due to service issues or Privacy Policy concerns by contacting our customer service at 1-666-666-6666 or emailing us at support@pkymytrip.com. If we cannot settle the Claims in 60 days, you can pursue resolution through arbitration.

Law that governs; Agreeing to be subject to the legal system

The governing laws of New Jersey, USA, apply to our rights and terms as well as those of third parties. If there are no other stipulations, both parties have agreed that any Mandatory Arbitration will take place solely in the jurisdiction of the New Jersey court. By being a user, you have authorised Pky MyTrips to make this decision. If not specified otherwise, you are required to report any Claims to us within 6 months from the date of booking.

Compulsory arbitration

All claims submitted will be resolved through arbitration with the American Arbitration Association (AAA) as the initiating body. Additionally, you must assert the claims individually in New Jersey's small claims court. If your claims meet the requirements of a small claims court, they will be recognized by the court. This includes all claims made on Pky MyTrips, involving our travel partners or affiliated companies. This also applies to any claims arising before you accepted the current Terms & Conditions, even if they required changes in the previous version.

Pky MyTrips reserves the right to bring legal claims against you in the small claims court. No judges will be involved in the arbitration agreement, nor will the court need to review it. However, as a Pky MyTrips user, you have the authority to determine and grant the same or equivalent penalties, such as statutory damages, attorney fees, and expenses, as a court would in order to uphold these Terms. You can choose to participate in the arbitration either by phone or in person at our office location in the state or at another mutually agreed location.

In order to start arbitration, you need to submit a request letter with the specifics of your Claims to our legal team. If we decide to initiate arbitration against you, we will provide you with all necessary information through a notification sent to the email address you have provided. Please make sure to review the AAA's guidelines found on www.adr.org or contact them at +18774607301 for clarification.

If any legal actions are taken to resolve the Claims, they will be handled individually rather than as a class or consolidated action. In the event that a Claim goes to court instead of arbitration, Pky MyTrips gives up your right to a jury trial under any circumstances. Disputes must be resolved by addressing the claims made against Pky MyTrips. Any claim not settled through dispute resolution is considered improperly submitted or invalid.

Travel Information - General

Pky MyTrips provides you with all the information linked to your travel plans, itinerary, and Terms after you make the booking. This information also includes the details of destination, affordable packages, and your flight schedule.

This information is given to us through our third-party suppliers which include airlines, tour operators, and other providers. We have taken all the steps to make sure that the information we share with you is accurate and current. But if it is not, we do not have any responsibility for the same and have no liability in such a case. You must also understand that all the information displayed on our website is subject to change without prior notice. Also, the services offered by us are subject to availability. As a user of Pky MyTrips, you understand all the legal needs of travelling including passport, visa, health insurance, and will supply us with the same to complete your booking. We are simply service providers and are here to assist you with the process through our desktop or mobile website and our customer support team. The end responsibility to get all the information accurate and to carry all the documents needed remains solely on you.

For other Terms of bookings and Services availed on Pky MyTrips, you are required to read all the Terms mentioned here carefully. In case you make a flight booking with us, you must make sure that you have gone through the terms of the airlines on their website. Also, ensure that you abide by all of their terms and conditions. The airfare that you book can only be guaranteed after you make a purchase and complete the transaction. Post this process, we will issue a ticket provided to us by the supplier. Sometimes the airline may change their prices without informing us and these changes are not dependent on us. We as a travel agency have the right to cancel the booking if we do not receive your payment by the date of allocation. If your flight itinerary has more than one airline supplier then you must go through the terms and conditions of both the airlines. These terms are easily accessible on the airline's website. Every airline has a different set of rules and restrictions on their fee and charges. So if your flight is affected due to a change (cancelled or rescheduled) that the airline made which further results in a change to your other flight, you are the person responsible for the same. In such a scenario, you will have to bear the cost of the fees or buy new tickets for the unaffected flight. Usually, the airline charges a fee for making a change, refund, or exchange, and that cost is borne by you. You are required to comply with the terms of your airline and all the rules differ from airline to airline. You must carry your outbound and return tickets with the confirmation mail with you at all times during your travel. The airline authorities may ask you to show proof of your return tickets at the time of check-in. Pky MyTrips recommends that you book a combination of two one-way tickets instead of purchasing one round-trip.

We recommend this because when you book a combination of two one-way tickets, we can offer you better flexibility and more choices of flights. These flights are usually cheaper if booked on different airlines as compared to the ones booked on the same airline. The terms of a combination of a one-way flight are different from the round-trip flight. The one-way flights are subject to their set terms and conditions. So if there is a change in your first flight leading to a delay in the other flight, as a customer you will be required to pay the applicable charges. In such a scenario, Pky MyTrips holds no responsibility for the same. The prices displayed on our website for low-cost carriers are converted from a different currency to USD. We do this for your convenience. Due to the conversion, you pay us an estimated (and not exact) value of the ticket purchased, and there might be an off-chance that the amount paid varies due to currency fluctuation. When you receive your e-tickets, you might have to bear an additional fee on your credit card as a transaction fee for paying in a different currency and country. When you make an international purchase, there are applicable taxes levied by your bank.

Pky MyTrips TERMS & CONDITIONS – FLIGHTS

International Travel(s)

When traveling internationally, the provisions of the Montreal Convention apply to the countries of departure and your destination. This Convention typically limits the liability of the airline supplier for death or any personal injury to passengers. As a passenger, it is your responsibility to ensure that you have all the necessary documents required for entry into a foreign country. These documents include a valid passport, visa (whether business, tourist, or transit), and any other required documentation. You must be able to present these documents at any time when requested by government authorities.

Entering a foreign country comes with several responsibilities, and Pky MyTrips cannot be held accountable if you fail to meet these requirements. It is crucial to review all prohibitions, warnings, and announcements issued by the government before you reach your destination country.

Visa and Passport

Before traveling, you must consult the designated Embassy to confirm the visa and passport requirements. While we may provide suggestions regarding these requirements, they are subject to change at any time. Therefore, it is essential to obtain the most up-to-date information from the Embassy before finalizing your tickets with us. Pky MyTrips cannot be held responsible if you are denied boarding or entry due to the lack of proper travel documents (e.g., correct passport, visa, or any other required documents). Authorities, airlines, or the destination country (including transit countries) may request these documents at any point, and you must be prepared to present them. This requirement applies even if you do not leave the airport premises during a stopover.

Health

We strongly advise you to check the necessary vaccinations required for travel to your destination country. These vaccination requirements may change, so it is important to stay informed with the latest updates. You should consult a doctor before departing to ensure you meet all health requirements. This includes taking the necessary vaccinations, medications, and following the appropriate medical procedures for your travel.

Disinfection

Most of the airlines have the authority and right to disinfect in case they perceive a doubt of threat to public health or the environment. The disinfectants used are approved by the WHO (World Health Organization) and the International Civil Aviation Organization and includes:

  • Spray aerosolized insecticide while the passengers are on the board.
  • Prior to passenger boarding, treat aircraft's surfaces with residual insecticide

When Pky MyTrips books a travel for you to an international destination, we don't represent the country or give any guarantee that it is safe to travel to that part of the world or it involves no risks. We are not liable for any damage or loss that you may face as a result of travelling to that particular destination.

Airline Baggage Policies

All the airlines have different policies for their baggage allowance, fee, and restrictions. Pky MyTrips tries its best to display the most current baggage allowance policy and follows the airline's website to extract the details but we cannot guarantee that the information is up to date. That's why we recommend that you must verify these details on the airline's website directly or call them before your scheduled departure. Also, the baggage fee is not included in the trip cost.

Baggage Protection Policy

  • The Baggage Protection service of Pky MyTrips is provided by Blue Ribbon Bags (BRB).
  • When you avail of the BRB Baggage Protection service, in the event of a misplaced or mishandled checked-in bag, they track it on your behalf.
  • Once your bag is located, they speed up the process and return your bag within 96 hours from the arrival time of your flight to the final destination.
  • The BRB baggage protection offers $1,000 per person if your checked bag is lost.
  • The reimbursement amount of up to $1,000 is made to your chosen mode of payment.
  • The baggage protection service on Pky MyTrips is available on all the flights, every airline & destination listed on Pky MyTrips.
  • BRB sends regular updates regarding your mishandled luggage to your registered email ID to make it convenient for you.
  • If you opt for BRB protection, you are not required to present the proof of details of the bag if it is misplaced or mishandled by the agency.
  • If the deadline of 96 hours is not met, and BRB cannot locate your mishandled luggage, then the reimbursement is initiated as per your opted plan.

What do you have to do if your baggage is lost?

  • You have to report that you lost your luggage to Pky MyTrips & BRB within 24 hours of your landing.
  • To report the lost baggage, file a Mishandled Baggage Report on the BRB website or call them on +18774607301

NOTE: You need to claim the lost baggage with the airline before reporting it to us and BRB.

Check-In

There are different check-in rules followed by the different airline providers. You are required to verify the requirements of the check-in process before making a booking. Pky MyTrips advises that you follow the given check-in schedule:

For a domestic flight, a minimum of 90 minutes before scheduled departure For an international flight, a minimum of 3 hours scheduled departure.

Airline Schedule Change

Sometimes there are changes in the flight schedule that occur due to reasons like bad weather, mechanical or crew issues, or civil unrest. This includes a change to the original flight from a direct one to a one-stop or a connecting itinerary. In such scenarios, the changes are initiated by the airline directly, and Pky MyTrips holds no responsibility for the same.

If the schedule change includes a cancellation, then we will notify our customers by calling them and sending across an email that will assist you with other options and choose one depending upon the airlines' guidelines. In some cases, the airline does not inform us of the changes or the cancellation in advance. For the same reason, you must reach out to the airline's customer service team to confirm your flight schedule. You must make this call at least 72-hours before the departure time and this will protect you against a missed flight.

In case of a schedule change, the airline helps you with the available recourse, and it is their final authority to provide an alternative flight option. Once you check-in for your flight, it is the airline's responsibility to handle your booking. So, in case of any cancellations, delays, change of schedule, or rebooking of your flight is done by the airline. In such cases, we can only guide you with the procedure; final recourse is taken by the airline. In case you do not have an update of the change in schedule, or cancellation 24-hour before the time of departure, you or you have already reached the airport, we advise you to coordinate with the airline staff and get to know more about your available options. During such a time, the airline is your best source of information and will deliver the best advice to you. In incidents like bad weather, you have limited options.

Overbooking of Flights

There are situations under which a flight might be overbooked. In cases like this, different airlines have different rules. You can read about these under the airline's contract of carriage. If you want to know more about this, you can reach out to Pky MyTrips travel experts or the airline for further details.

Prices

Our prices mentioned on Pky MyTrips are subject to change at any time without prior notice. The fare that we offer is guaranteed after you have purchased the ticket, and we have issued a PNR to you. The airlines change their prices at any time without giving any advance information Once you submit the payment details, we will share an email of Booking Confirmation from us. This email includes the booking reference number, your travel itinerary, and your e-ticket. In case you do not receive the confirmation then the booking is not complete, and when we issue the ticket, the fare might have changed.

We will inform you in case of a price change before making the bookings and under no circumstances, there will be any changes on your travel ticket once they are issued.

All the prices on Pky MyTrips are in USD. Pky MyTrips has the right to cancel the booking if we do not receive the complete payment within the stipulated time frame. The amount which is mentioned in the confirmation email has to be fully utilised in the same sequence as that of the flight segment. If you make improper use of the tickets, your trip may get cancelled.

Cancellations and Refunds

Please know that any bookings made on Pky MyTrips are non-refundable, if not specified otherwise. In case you want to cancel the bookings, you should reach out to our customer care desk at +18774607301 or email us at support@Pky MyTrips and we will be happy to help you with the cancellation process. In case of a refundable cancellation, it is subject to an administrative cancellation fee according to the charges mentioned in our Post-ticketing Fees and additional charges by the airline or other travel service providers.

For us to process your refund request, it is subject to the airline's rules and procedures. We can process your refund only after the airline approves the refund request; and once processed, we will send it back to your original payment method. After we initiate your request for cancellation we start with the process by sending an email notification to make sure that your request is in progress. For this whole process, we deduct the service fee applied to the booking request and return the balance amount. Being a travel agency, we depend on the suppliers to process the refund. Once we receive the amount from the supplier, we may take some additional time to process the refund and for it to reflect on your credit card. This whole process sometimes may take up to 60-90 days from the day we received the cancellation request.

You may notice an additional fee or a fare difference by the supplier which will be added to the cost of your booking. Once we make a booking on your behalf, we cannot allow name changes and if you want to make any such changes post the booking is complete, you will have to incur extra charges. Read more about this in detail on our Taxes & Fees document. To avoid such charges, you must verify all the spelling/ names of the passengers before confirming your booking.

Contact Center Booking Service Fee

When you make a booking through our contact centre (including a complex multi/stop and roundtrip booking), we might levy a service fee higher than our online booking fee. This fee ranges from $10 to $200 per passenger by our agents.

Important Note: Service fee is included in the taxes, and YOU HAVE TO PAY THE FINAL PRICE AS QUOTED REGARDLESS OF ANY CHANGES MADE IN OUR SERVICE FEE. Please review the final booking amount carefully before confirming the final bookings.

Payment and Flight Information with Confirmation

Credit card companies usually charge a particular fee when you make an international transaction. This is known as 'International Transaction'. It will be displayed on your credit card statement in the local currency and explains why there is a difference in the billing amount as compared to the one reflected on the payment page. When you book with Pky MyTrips, you should consider making the booking with an international card company as we transfer your payment to our suppliers. Once transacted, your credit card company decides on the exchange rate and the transaction fee on the day of booking. In case of any discrepancies, please reach out to them and question them for the fee that they levy and what is the exchange rate they charge on your transaction. Pky MyTrips has no responsibility regarding the same.

Special Request: Seats, Meals and Frequent Flyer

If you make a request for a special seat, meal, or frequent flyer miles; we will consider that as a request only. We as service providers cannot guarantee that the same requests will be provided to you. The airlines hold the exclusive right to make any kind of changes to your allocated seats and do not guarantee an advance notification. Even if we allocate the request, it is your responsibility to confirm the same with the airline and we hold no guarantee that you will be assigned the requested seats. We do not promise that you will be served with a meal, frequent flyer program, or any other special request provided by the airline.

Suitability of Travel Services

Pky MyTrips offers a variety of services but we do not endorse that these services are suitable for you. So any claims that concern the risks of a travel service does not bind us. These services are enlisted on our website.

Unaccompanied Minors

As a policy, an unaccompanied minor is not allowed to make a reservation on Pky MyTrips. An individual below the age of 16 is a minor. Every airline has a different set of policies for minors, and a few do not allow them to fly without an adult. Some do allow them to fly but only on non-stop flights. Few airlines also charge an additional fee at check-in for an unaccompanied minor. To know more, please get in touch with the respective airline and confirm their policies regarding the same.

Chargeback

As a customer, you have the right to dispute travel charges applied to your credit card. If you have any questions or concerns about a charge, we request that you first contact Pky MyTrips before disputing the claim with your credit card company. Once we provide a resolution and clear the disputed charges, you can then follow up with your credit card company. If a chargeback dispute is incorrectly filed, Pky MyTrips reserves the right to cancel your bookings as a remedy.

When you make a booking with us as your service provider, you automatically accept and agree to our cancellation policy. Please note that all special offers, discounts, coupon codes, etc., published on our website are not eligible under the cancellation policy. A chargeback may be levied in the case of an improper charge. We reserve the right to investigate the claims and recover costs from you for any incorrect claims. To verify the claims, we may use our call recordings, including service calls, to dispute the claim.

It is important to understand that by booking with Pky MyTrips, you agree to these terms and conditions. We strive to provide transparent and fair service, and we appreciate your cooperation in resolving any disputes directly with us before involving your credit card company.

Pky MyTrips TERMS & CONDITIONS - HOTEL RESERVATIONS

The photos and information listed on Pky MyTrips for hotels, their amenities, and products are provided by the suppliers. We hold no responsibility for any changes resulting from outdated or misrepresentative updates provided by the suppliers. Special features such as smoking/non-smoking rooms, lake-view/garden-view rooms, etc., are made on a request basis and cannot be guaranteed. Although hotels usually honor these requests, we cannot ensure that you will receive the special request made.

Some fares quoted require special memberships, such as Corporate, Government, AAA, or AARP. Offers under these rates will require the designated members to be present at the time of check-in to prove their eligibility. However, hotels are not obligated to honor these special rates if you do not qualify for them or fail to provide the necessary identification proof. Pky MyTrips or the hotel supplier will not be able to issue a refund for unused rooms or nights due to early check-out.

Additionally, some hotel suppliers offer extra services such as airport shuttles. To avail of these services, you must contact the hotel directly to confirm availability and price details. A few hotels also offer a Booking Bonus for free services like tours, breakfast, and more. Please check with the hotel for the availability of these services, as they are at the hotel's discretion and not under our control.

We strive to provide accurate and up-to-date information, but it is always best to verify specific details directly with the hotel to ensure a smooth and enjoyable stay.

Pet Policy

You must check directly with the hotel and confirm if they allow pets on their property. Pky MyTrips holds no responsibility for the hotel's pet policy and its fee or pet restrictions. Every hotel has a different policy for different types, size, and breed of the pet.

Prepaid flight Reservations

The prepaid reservations are usually charged on your credit card when you make a booking. This charge includes only the base amount for the room reservation. It is exclusive of the resort fee, energy surcharges, any cleaning fee, or mini bar. These additional charges include meals, movies, games, parking, or a phone call and are applied to incidentals daily.

Pre-Paid Booking Vouchers and rewards point:

Some hotels ask for a voucher when you check-in. In such cases, Pky MyTrips will provide you with the voucher to share with the hotel authorities. You will receive your hotel confirmation in the same email that you receive from us. Please carry a printed copy of the same with you at the time of check-in.

Meals:

We make your meal arrangement as selected by you during the booking process. If you book a hotel that offers all the meals and you pay for the same provision at the booking time, you will receive all the meals accordingly. You may opt for an apartment that offers the option to cook yourself or arrange your meals.

Meals usually have the following abbreviations:

Room Only (RO): No meals included in the booking price paid for the accommodation.

Self-Catering (SC): No meals included in the booking price paid. But you have the option to self-cater and cook meals for yourself.

Bed & Breakfast (B&B): Your breakfast included in the booking price paid by you.

Half Board (HB): Your breakfast with the evening meal included in the booking amount paid by you. You can opt for lunch and replace breakfast. The hotel confirms the availability of the same once you arrive.

Full Board (FB): The breakfast, lunch, and evening meals served in the booking amount paid by you

All-Inclusive (AI): All the meals and every locally produced drink included in the package. You can avail of entertainment facilities and some non-motorized water sports offered by the hotel.

If there is a request to change/ cancel the booking; it must escalate to us by calling our customer care number - +18774607301.

No-Show price Policy:

A no-show is when you do not show at the check-in desk of the hotel without informing them in advance. In case of no check-in on the reservation made, you must contact the hotel. Post that, it is up to them to charge you with a penalty or forfeit your deposited amount.

Hotel Confirmation:

Hotels take up to 24-hours to issue the vouchers and confirm your booking. The process of booking initiates after you make the booking on Pky MyTrips. Once you receive a booking confirmation email from us, our travel experts will start the reservation details with the hotel and we will further share the confirmation after we receive it from them. Our confirmation email entails the booking reference number, your booking itinerary, and the additional services you have booked with us. If you do not receive the confirmation email from us, please call us and inform our support team and write to us on support@Pky MyTrips. We also suggest that you call the hotel and confirm your bookings 24-hours before check-in.

The hotel does not receive the details 72-hours before the time of check-in. If your reservation is secure and guaranteed, you will receive our final confirmation that entails your booking voucher. We recommend that you call the hotel check-in desk three days before your arrival and confirm the details.

Hotel Changes, Cancellations, and Refunds

If there are any changes or cancellations, you must reach out to us by calling our customer care number at +18774607301 or email us at support@Pky MyTrips. We know that there are times when plans change, and you have to cancel so have enlisted the policies applicable in such cases.

  • When there is a high-demand or a peak season e.g. Super Bowl or Olympics or during the Christmas and New Year's Eve. The policies during these times change so, you must contact them and ask for the reformed policies and details.
  • If you request a cancellation or modification then it is subject to availability. On cancelling, Pky MyTrips also levies its cancellation charges added to hotel charges.
  • In case there is a change of date, reduce the number of rooms or amendments with the booking, it is subject to a fee based on the policies of the hotel.
  • No property issues credit for unused rooms or nights as a result of early departure.
  • If you need an extended stay, please make a new reservation, and the price cannot guarantee the original booking rate.
  • Any refund that issued for an early departure or no-show is on Pky MyTrips and supplier discretion
  • We have the right to ask for cover charges for all the probable losses or costs and damage charges along with expenses incurred by us due to a cancellation made by you.

You must call Pky MyTrips if you face any issues in check-in or check out.

Payment, Taxes, and Fees

Along with this, to facilitate hotel booking, your credit or debit card may be charged with additional taxes and fees. The charges are for an approximate account required to recover the amount that we pay to the hotel and confirm your booking. Taxes owed by the hotel without limitations under sales, occupancy, room tax, and VAT. Few destinations impose a government tax that cannot be directly paid to the authorities and must be collected by the government. This tax varies from the amount that we charge you. We retain the balance of taxes and fees as compensation to serve you; and it includes our profit on booking for you.

For any new reservation, Pky MyTrips charges booking service fees - up to $35 depending upon hotel category.

Hotel Rating Service Fee
2** $20
3*** $25
4**** $30
5***** $35

For any kind of changes or cancellations or refunds of a hotel reservation, Pky MyTrips service fee will remain non-refundable in addition to any charges levied by the hotel as a penalty fee for cancellation.

Pky MyTrips does not collect or remit taxes to be paid to the taxing authorities. The suppliers enlisted with us are the vendors and apply the taxes which are billed to us and paid to them directly. We are not their co-vendors or have any association with them even if we reserve your bookings with them. The taxes and the rates that we levy change depending on the location of booking made. For a transaction on a hotel located in a certain jurisdiction, we charge your credit or debit card with payment of taxes to be collected and remitted to the location's jurisdiction as taxes owed on the amount we retain for providing our services.

Currency conversion based on approximate exchange rates, and when you make the bookings, it is used as an approximate guide and not the exact amount. The applicable tax rates are dependent on room charges. The hotels collect payments per night per room basis; and are accessed regularly by the guest. The incidentals collected include meals, movies, games, parking, and phone calls.

Source of Inventory

As a booking agent, we do not bear responsibility for any errors except an error made by us. The Terms & Conditions are governed under US law. Unless the hotel supplier states their contract is governed by the law of some other country or the country where you are availing the services, US law prevails in case a dispute arises. In such a case, you will deal with the New Jersey Court. If a dispute arises regarding the booking made by Pky MyTrips, it will be dealt with according to the Terms of this Agreement in New Jersey Court.

Cancellation of Hotel and Its Terms

To request cancellation or alteration of the booking made, you should write to us on support@Pky MyTrips. We will consider the request only when we receive an email that states your request and then initiate the process after your acceptance to the mentioned Terms & Conditions. In case you have booked a non-refundable hotel, our sales agent will inform you while making your booking.

Intellectual Property

Pky MyTrips, our software, the graphics, the design, layout, and content published on it are owned or licensed by Pky MyTrips. As a user or visitor, we allow you to view or use the content via a browser. Any other use like a copy, sell, distribute, repost, modify, or reuse is strictly prohibited. If you attempt to do so, it is a breach of Agreement, and we may ban you from using our Website. Only we have the right, licence, and permission to use our Intellectual Property.

Prohibited illegal Activity

You must use Pky MyTrips responsibly. All the information and content provided is proprietary to us or our authorised sellers. You can make copies of the travel itinerary but agree that you will not use it or our software and services otherwise.

    You agree to not to:
  • Initiate an inquiry which is a fraud or false; or book based on an anticipated demand;
  • Use any robot, spider, scraper or an automated or manual process to monitor, access or copy our content or information without a consent from us;
  • Share false, misleading or incorrect information with us or on the Website;
  • Make a booking without the intention to use it
  • Make use of someone else' name, the user ID or password to inquire without their consent;
  • Post unlawful, threatening, defamatory, obscene, libellous, indecent, pornographic, inflammatory or material on Pky MyTrips resulting in a civil or criminal proceeding;
  • Impair or negatively impact the proper functionality of Pky MyTrips, or impact our users;
  • Tamper with our operations or make unauthorised modifications on the Website;
  • Delete our data without our permission;
  • Transmit any virus, malware or disability features on our website;
  • Frame Pky MyTrips to benefit other website or cache our it for commercial or personal gain or to advantage a competitor;
  • Falsify the origin IP address to use our Website;
  • Allow someone to do any of the above-mentioned acts.

We reserve the right to end your access from our Website if you violate any of the prohibitions. If we apply a restriction or termination, you must cease the use of Pky MyTrips immediately. If you attempt to use our Website after that, we consider it a violation and shall constitute it as an act of trespassing. Then we can take legal action against the one we believe is in breach of these prohibitions.

Indemnification

You must agree to indemnify Pky MyTrips, our suppliers, agents, directors, employees for losses, damages, claims, demands, recoveries, fines, penalties, or other costs. It includes but not limits reasonable legal or accounting fees brought to us by a third party due to:

  • Violation of our terms and conditions;
  • Breach of law or third-party right;
  • Use of Pky MyTrips

Release

In case there is a dispute between you and our supplier (airlines, cruise lines, tour operators) for non-delivery of services offered by suppliers, you release us (and our employees) from any claims, demands and/or damages caused.

Your Privacy

Your privacy is of utmost importance to us, and we believe in protecting it. Our Privacy Policy administers your use of our Website and curtails all the information on how we collect and use your information. You can read more about it in our Privacy Policy.

Disclaimers

You must use this website “as is” and “where available” at no cost. However, we do not have responsibility for any representations or promises about the accuracy, results, timeliness, or completeness of our information. We do not assure the content on our Website is 100% accurate.

The airline and other suppliers give services via our website and are independent contractors with no connection with us or our employees. Pky MyTrips is not liable for acts, errors, omissions, misrepresentations, breaches, or negligence made by the supplier. We are not liable to issue refunds in case of any delay, cancellation, force majeure, or an event beyond our control.

Our suppliers will not be liable to pay damages that may result in a piece of damaged equipment while browsing or downloading any material from Pky MyTrips.

We, our suppliers, and distributors have no responsibility for injury, loss, claim, damage, or any special, punitive, indirect, incidental, or consequential damages that may be levied on you. It also includes the loss of profits depending on the contract even if advised as a possibility of damage.

Our supplier will not pay you an amount that exceeds the total charges paid by you for the itinerary booked. If you wish to raise a claim or raise an action related to the use of our website or services booked through us, raise it within 6-months from the time of booking. We are travel agents and we promote, sell, and accept bookings for our suppliers including airlines and our employees are only responsible for damages to the maximum extent as per the law. This includes your inability to access the Website or services that are offered and sold by us.

You must not include any words in your Submissions that do not fall in-sync with moral rights. You agree hereby agree that you don't have an objection with Pky MyTrips publishing, using, modifying, deleting your Submissions. We are not liable for the content of your Submissions. As written above, we are not obligated to post your comments and can determine what to publish and what not. If you don't agree with these Terms, please do not make Submissions on our Website.

You are responsible for the content posted by you including your reviews. You prohibited from posting to the Website:

  • unlawful, threatening, libellous, obscene, pornographic material, or content that violates the rights of privacy or a law.
  • content that infringes, steals or violates our copyrights, trademarks, patent rights, or proprietary right of a third-party.

You are responsible for damages we may face as a violation of the restrictions, or harm as a result of the content posted by you. Multiple submissions of the same service will lead to us considering only your most recent review to use at our discretion.

We adhere to the policy of ‘Claims of Copyright Infringement'. If a third party claims the content posted on our website or your Submission, it falls under the Claims of Copyright Infringement.

Notice of Infringing Material

If our material written infringes your copyright, please send us a notice. This notice will be taken under the Digital Millennium Copyright Act (DMCA) and it includes all the information as mentioned above. If you fail to provide us with the relevant information for booking, we cannot be held for not processing your request. You can seek legal counsel before making any claims. In case your claim turns out to be wrong, you may be held for breaking the law.

    Please provide us with the below-mentioned details when filing for Copyright Infringement:
  • The person's signature that has the authority to act instead of the owner of the copyrighted work.
  • A document with complete details of copyrighted work being claimed;
  • Your details: email ID, phone number, and house address
  • A statement stating that the claim made by you is in a good-faith

Pky MyTrips has the right to remove the content which allegedly infringes without any notice and/or we can terminate the accounts of users who infringe any IPRs.

Linking

In case there are any links to our Website leading to other websites available on the Internet it is intended for your convenience. We offer you more options to explore different travel services. The inclusion of any link on our site does not mean that we endorse the website or their business. We hold no responsibility for the content on our website. It is up to you to ensure that the link you choose to browse is free of viruses, worms, Trojan horses, or other device destructive components. If you incur a loss on your visit with any other such linked website we do not have any responsibility.

Termination

Pky MyTrips has the right to terminate/modify this Agreement at any time. We reserve the right to terminate your access to Pky MyTrips, with or without any prior notice.

Our Relationship

There is no relationship between you and us as a travel agency, franchise, a partnership, or a joint venture. You agree that in no way, a relationship can be feasible between you and us according to our Terms and Conditions.

Notices

Our formal email ID on our contact page is for legal information. For any complaints or feedback about Pky MyTrips or our services, you can submit it to support@pkymytrips.com and sales@pkymytrips.com. Our representative will assist you with all your concerns. A complaint or feedback is submitted, you might experience a delay in receiving a redress as it needs to be re-routed to the right source.

General

Terms and Conditions are found by a legal authority to be invalid or unenforceable, only particular provisions will strike out of the same. The remaining part will be completely enforceable and valid. At our discretion, if we decide not to take action, a violation made does not mean waiver of the violated terms. Also, it does not undermine our right to take action as a response to the violations.